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Saxmundham Angling Centre

Privacy Statement
We take your security very seriously and to help protect you against fraud we may use the information you provide to confirm your identity. All information remains confidential.
We do not disclose your information to any third parties unless as part of the purchase order process, we may use information you have given us to confirm your identity from an information solutions provider. We will only use the information that we collect about you lawfully (in accordance with the Data protection Act 1998). we collect information only for the following 2 reasons, firstly, to process your order, and second, to provide you with the best possible service in receiving the items you have purchased from us.

If you do give us personal information, either by filling out an order form or using the contact form, then you can be assured that this information will only ever be used in the way that you specify. Any sensitive data that you might supply can be assured to be safe. It is at no point stored in any form of electronic retrieval system to which persons outside Saxmundham Angling Centre could gain access to.

Terms and Conditions:
All products are supplied subject to availability. In the event that we are unable to supply any item, we will inform you as soon as possible as to expected delivery dates. All orders are subject to acceptance of the terms and conditions set out below. Fulfilment of orders are subject to stock availability, and although we will make every effort to fulfil all orders, we will not be held responsible for any loss or damages caused by late delivery or failure to deliver.
We reserve the right to decline any order placed.

Complaints:
Please contact us via Email or Telephone and we will endeavour to sort out any problems you have with our service.

Liability
The company will be under no liability for any loss or damage howsoever arising from the use or conversion of the goods supplied and the customer shall indemnify the company in respect of any claim brought by a third party in respect of such loss or damage, providing always that nothing herein shall exclude, or purport to exclude, any liability of the company where such exclusion of liability is prohibited, void, or unenforceable under English law.

Prices
All prices are in £ sterling (GBP). 
Prices and specifications are liable to change at any time and will be those ruling on the day of dispatch.

Delivery 
Delivery is restricted to U.K. Ireland and the EEC. All other destinations: subject to our quotation upon request. DO NO PLACE AN ORDER VIA THIS WEBSITE IF YOU LIVE OUTSIDE THE EEC. Please phone us firts to discuss your delivery postage costs.
All deliveries from our carriers must be signed for and contain the word “unexamined”
If the packaging is obviously damaged, please refuse delivery and notify us as soon as possible.
Any damage to goods or packaging must be reported to us by telephone within 3 days of delivery.

How to Contact Us:
Contact details are included on our Contact Page along with a link for you to use to email us.
Our UK landline phone number is: 01728 603443.

Your right to cancel
You may cancel your order within 14 days of receiving our written confirmation of order acceptance (by e-mail, fax or postal service)
You must notify us of your cancellation by phone on uk: 01728 603443,
e-mail or letter addressed to: 
Saxmundham Angling Centre returns
Bakery Yard
Market Place
Saxmundham
IP17 1AH
England.
You must then return all goods, (including any free offers etc.) to us in as delivered condition, with all receipts and proof of purchase, at your own expense within 7 days of cancellation.

Refunds
We will refund your money when you have exercised your right to cancel as in section 6, or the goods are faulty.
We cannot offer refunds if you do not return the goods with proof of purchase within 7 days of notification of return to us, or when goods have been used/damaged by misuse or abuse. 

Faulty goods and shortages
You must notify us by telephone or e-mail within 3 days of delivery if goods are faulty or damaged in any way. We will then either arrange collection or instruct you as to further action. Any costs incurred by yourself on faulty returned goods will be refunded to you. Any carriage costs incurred by us on goods found not to be faulty on inspection by us or our agents will be charged to yourself.

Protection
We are registered under the Data Protection Act, and do not release any details given to ourselves by you for any purpose other than for any credit or other checks needed to process your order. Any encrypted, electronically transmitted credit card details are held by our processing agents in a secure system and are not passed to us.
 
Indemnity
Specification or price of any product is subject to change without prior notification.
All Trademarks & Logo's apply to their registered companies.
No Copyright Infringement Intended.